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Online CHW Instructor Certification Course
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Course Welcome
Overview and Objectives
Legal Disclaimers
Course Acknowledgements
Course syllabus
Course navigation instructions
Download the Mobile UHA Mobile App
Course Pre-Assessment
Assignment
Module 1 Overview
Communication Styles
Plain Language Principles
Constructive Feedback
Professional Boundaries
Emotional Intelligence
Modeling Positive Behaviors
Module 1 Recap/Quiz
Module 2 Overview
Adult Learning Principles and Learning Styles
Needs Assessment and Gap Analysis
Learning Outcomes vs Learning Objectives
Evidence-Based Content Development
Delivery Formats and Engagement Strategies
Continuous improvement & Learner Evaluation
Supplemental/Skills Practice
Module 3 Overview
Engagement Strategies
Public Speaking
Storytelling and Edutaining
Nonverbal Communication
Asking Questions
Technology and Tools for Training
Supplemental/Skills Practice
Course Feedback Survey
Module 4 Overview
Coaching vs Teaching
Goal Setting for CHWs
Accountability Without Punishment
Listening to Understand
Challenging with Care
Reinforcing Growth and Success
Supplemental/Skills Practice
Module 5 Overview
Psychological Safety in Adult Learning
Community Agreements and Norms
Inclusive Language and Identity Respect
Facilitating Sensitive Topics
Bias Awareness and Self-Reflection
Emotional Intelligence in Group Settings
Supplemental/Skills Practice
Module 6 Overview
Meeting Learners Where They Are
Universal Design for Learning
Creating Accessible Training Experiences
Adapting Content & Learner Accommodation
Innovation in Adult Learning
Supplemental/Skills Practice
Module 7 Overview
Formative vs. Summative Assessment
Learner Evaluation Tools
Measuring Knowledge, Skills, and Behavior
Data Interpretation Basics
Using Evaluation Results for Improvement
Supplemental/Skills Practice
Module 8 Overview
Establishing Classroom Norms and Structure
Managing Group Dynamics
Responding to Disruptions
Providing Feedback
Designing Physical and Virtual Learning Spaces
Supplemental/Skills Practice
Presentation #1 Instructions
Upload Presentation #1
Presentation #2 Instructions
Upload Presentation #2
Presentation #3
Upload Presentation #3
AI for CHW Trainers
Different Types of Professional Development
Virtual Facilitation & Collaboration
The Business of Learning
Course Post-Assessment
Course Wrap-Up
COURSE INTRODUCTION
Course Welcome
Preview
Overview and Objectives
Legal Disclaimers
Course Acknowledgements
ORIENTATION
Course syllabus
Course navigation instructions
Download the Mobile UHA Mobile App
Course Pre-Assessment
Assignment
1. COMMUNICATION & INTERPERSONAL SKILLS
Module 1 Overview
Communication Styles
Plain Language Principles
Constructive Feedback
Professional Boundaries
Emotional Intelligence
Modeling Positive Behaviors
Module 1 Recap/Quiz
2. CURRICULUM DEVELOPMENT & LESSON PLANNING
Module 2 Overview
Adult Learning Principles and Learning Styles
Needs Assessment and Gap Analysis
Learning Outcomes vs Learning Objectives
Evidence-Based Content Development
Delivery Formats and Engagement Strategies
Continuous improvement & Learner Evaluation
Supplemental/Skills Practice
3. FACILITATION & PRESENTATION SKILLS
Module 3 Overview
Engagement Strategies
Public Speaking
Storytelling and Edutaining
Nonverbal Communication
Asking Questions
Technology and Tools for Training
Supplemental/Skills Practice
Course Feedback Survey
4. SKILL DEVELOPMENT (COACHING)
Module 4 Overview
Coaching vs Teaching
Goal Setting for CHWs
Accountability Without Punishment
Listening to Understand
Challenging with Care
Reinforcing Growth and Success
Supplemental/Skills Practice
5. EMPATHY & INCLUSIVENESS
Module 5 Overview
Psychological Safety in Adult Learning
Community Agreements and Norms
Inclusive Language and Identity Respect
Facilitating Sensitive Topics
Bias Awareness and Self-Reflection
Emotional Intelligence in Group Settings
Supplemental/Skills Practice
6. FLEXIBILITY, ADAPTABILITY & ACCESSIBILITY
Module 6 Overview
Meeting Learners Where They Are
Universal Design for Learning
Creating Accessible Training Experiences
Adapting Content & Learner Accommodation
Innovation in Adult Learning
Supplemental/Skills Practice
7. ASSESSMENT & EVALUATION SKILLS
Module 7 Overview
Formative vs. Summative Assessment
Learner Evaluation Tools
Measuring Knowledge, Skills, and Behavior
Data Interpretation Basics
Using Evaluation Results for Improvement
Supplemental/Skills Practice
8. CLASSROOM MANAGEMENT SKILLS
Module 8 Overview
Establishing Classroom Norms and Structure
Managing Group Dynamics
Responding to Disruptions
Providing Feedback
Designing Physical and Virtual Learning Spaces
Supplemental/Skills Practice
PRESENTATION #1
Presentation #1 Instructions
Upload Presentation #1
PRESENTATION #2
Presentation #2 Instructions
Upload Presentation #2
PRESENTATION #3
Presentation #3
Upload Presentation #3
BONUS COURSES
AI for CHW Trainers
Different Types of Professional Development
Virtual Facilitation & Collaboration
The Business of Learning
COURSE CONCLUSION
Course Post-Assessment
Course Wrap-Up
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